Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely through our payment processor)
• Custom artwork and design files you upload
• Order history and preferences
• Communication preferences and customer service interactions
• Registration acceptance records, including the name and email used at acceptance, the accepted legal-document version, acceptance time, IP address, and browser information

We also collect some information automatically when you use our website, as described under Analytics and cookies below.

Data Retention

Deleting an account removes login credentials and profile data. We retain terms-acceptance records and transaction-related records when needed for business and legal record-keeping. A retained terms-acceptance record is detached from the deleted account but keeps the identity, document version, timestamp, IP address, and browser information recorded at acceptance.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and enhance security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business
• Shipping carriers to deliver your orders
• Payment processors to handle transactions
• Legal authorities when required by law

Analytics and cookies

We use Google Analytics to understand how visitors use our website — for example which pages are viewed and which forms are submitted — so we can improve our products and services. Google Analytics uses cookies and similar technologies to collect information automatically, such as the pages you visit, your approximate location, your device and browser type, and how you arrived at our site. We do not send your name, email address, phone number or the contents of your forms to Google Analytics, and we do not use it for advertising; Google signals and advertising features are turned off. Account pages, invoice payment and review pages, and our staff area are not measured. If your browser exposes a Global Privacy Control signal to our pages, we do not load Google Analytics. You can block cookies in your browser settings or use Google's opt-out add-on at https://tools.google.com/dlpage/gaoptout. Learn how Google uses this information at https://policies.google.com/technologies/partner-sites.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your data

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: