Returns Policy
Eligibility and processing for approved returns
Return Eligibility
Custom or logo-decorated products are eligible for return only for defects that are our fault.
Blank items are not returnable unless there is a quality issue.
When an Error Is Ours
If an error is ours, we remake it at no charge.
Approved-Return Refunds
Refund processing for an approved return takes 5–7 business days.
Report an Order Issue
Contact us with your order details so we can review the issue.
